Experienced Client Success Manager JB2174106

  • איזה תחום
    • איזה תחום
    • Senior / C-level
    • Business Development
    • ללא ניסיון
    • בכירים
    • שיווק דיגיטלי
    • קידום ממומן PPC
    • סושיאל, תוכן ו-SEO
    • CRM ואוטומציה
    • ניהול מדיה
    • ניהול לקוחות
    • מכירות ופיתוח עסקי
    • ניהול מוצר ופרוייקטים
    • R&D
    • Data ואנליזה
    • עיצוב, UI ו-UX
    • וידאו מובייל ואפליקציות
    • גיימינג Gaming

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    Experienced Client Success Manager JB2174106

    A global leader company in advertising technologie

    • Location: Center
    • Type: Full Time
    • Salary: ₪ 15,000 - ₪ 20,000

    Job Description:

    A global leader company in advertising technologies with operations in more than 60 countries and traded on the London Stock Exchange is seeking an experienced, ambitious, proactive Client Success Manager to work with their media partners. This person will play an essential role in the publisher development activity under the company SAAS product by owning business relationships with media agencies, publishers, and apps, as well as facilitating internal communication across teams to continue driving success for current customers.

    Job Responsibilities:

    • Responsible for client retention and satisfaction by developing and cultivating long-term relationships with partners and offering white glove customer service to media agencies, publishers, and apps.
    • Work cross-functionally with internal teams to help deliver results and funnel client feedback and insights as it relates to overall needs with the goal of driving repeat business
    • Become an expert, acting as an advisor to executive teams by proactively offering recommendations and solutions as it pertains to the success of campaigns industry benchmarks, measurements, and expectations
    • Analyze data and trends to reach valuable insights and make strategic recommendations for future buys
    • Take a consultative approach to onboard and support self-service and managed service clients to our platform

    Job Requirements:

    • Previous experience (2-4 years) in similar roles
    • Vast business knowledge in the programmatic video, agency, and publisher fields
    • Strong analytical and reporting skills; campaign management experience – an advantage
    • Knowledge of key industry-leading fraud, viewability, and ad serving partners – an advantage
    • Highly self-motivated, resilient and target driven
    • Self-starter with ability to work independently on multiple tasks simultaneously
    • Versatile and flexible, with the ability to thrive in a dynamic fast-paced working environment
    • Inter-cultural sensitivity, with enthusiasm for working across multiple cultures and time zones
    • Excellent interpersonal and communication skills and ability to work effectively with people at all levels of an organization
    • English – mother tongue proficiency – a must
    • Additional foreign languages – an advantage
    • Advanced proficiency with Microsoft PowerPoint, Word, Excel, and SalesForce
    • Associate’s degree or higher

משרות נוספות

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    Customer Success Advocate JB0304144

    A super-successful, recently-funded startup, building an operation management SaaS platform to create happy and efficient teams is looking for a Customer Success Advocate to join the expanding team. This company is all about building an amazing product

    • מרכז
    • Full Time